Monarch Blackhawk Resort – Food and Beverage Rotational

F&B Rotational Program: | In this position you will be responsible for the prompt, courteous, smooth and efficient service of food and beverage to guests during banquet and outdoor functions. | Additionally, work as a team to follow through with the proper and timely set-up and execution of banquet events. | Part of your activities will be: | -Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses. | -Greet all guests and owners warmly with an appropriate greeting. | -Have a good understanding and able to communicate -products and service related query to guests when asked. | -Deliver and serve welcome drinks, food, meals, condiments and accompaniments etc. | -Delivering Alcoholic and Non-alcoholic drinks for service to your customers table. | -Properly open and pour wine at the table side. | -Take beverage orders and collect payments where specified. | -Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts. | -Replenish buffet items to ensure consistency and freshness in presentation. | -Ensure guest satisfaction throughout the meal service. | -Respond to guest requests in a friendly, timely, and efficient manner. | -Assist fellow team members and other departments wherever necessary to maintain positive working relationships.