Dusit Thani Guam Resort – Hotel Intern

1. Rooms Division.
2. Restaurant Operations.
3. Reservations Dept.

At the end of the training program, the intern/trainee will be able to demonstrate the following supervisory skills:
– Understand the Dusit Vision, Mission, and Values.
– Understand Interviewing Techniques – Applicant Evaluation for their department.
– Learn procedures for Performance Appraisals and Evaluations.
– Understand how to effectively train new employees.
– Master skills in handling customer complaints and problems.
– Learn Manager on Duty responsibilities.
– Learn Business and Staff Forecasting.
– Learn to prepare schedules.
– Understand departmental budgeting and costs.
– Develop strategic planning and goal setting.
– Learn employee coaching and counseling.
– Understand human resources policies and progressive discipline procedures.
– Learn business etiquette.
– Learn the importance and use of Market Matrix.

CARRERAS SUGERIDAS: Hotelería y Turismo, Administración de Empresas, Lenguas Modernas, Aviación

BENEFICIOS:
• Alimentación: Complimentary meals
• Vacaciones: Support for sick leave.